Privacy Policy
Last updated: June 2025
We value your privacy. This Privacy Policy explains how we collect, use, and protect any personal information you provide when using this website.
1. Who We Are
This website is operated by Commercial Certificates, a commercial energy assessor based in Scotland. If you have any questions about this policy, you can contact us at:
Email: info@commercialcertificates.co.uk
Address: 12 South Charlotte Street, Edinburgh, EH2 4AX
2. What Information We Collect
We collect the following personal data when you fill out the contact form on our website:
- Name
- Email address
We do not collect payment or financial information, as we do not offer an online purchase facility.
3. How We Use Your Information
We use the information you provide to:
- Respond to your enquiries
- Provide information about our services
We do not use your data for marketing purposes unless you have explicitly consented to this.
4. Legal Basis for Processing
We process your personal data under the following lawful bases:
- Consent – when you voluntarily submit your information via our contact form
- Legitimate interests – to respond to your enquiry and provide relevant information
5. How We Store and Protect Your Data
Your information is stored securely and only accessible by authorised personnel. We use appropriate technical and organisational measures to protect your data.
We retain your personal information only as long as necessary to respond to your enquiry or as required by law.
6. Sharing Your Data
We do not sell, rent, or share your personal data with third parties unless required to do so by law.
7. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data
- Object to or restrict processing
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us using the details above.
8. Cookies
We may use cookies to improve user experience and analyse website traffic. You can control cookie settings through your browser.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Commercial Certificates 